Grrr. The story of How Easyjet Ripped Me Off needs to be told more widely than just this little distributary. Hopefully the extra googlejuice from my main blog will spread the warning wider afield.
Estonian Air, on the other hand, have quite happily allowed me to check in 2 x 25kg without charge on a 1 x 20kg limit. Almost every other bag I see coming off their carousels has a “Heavy” sticker slapped on it…
Yeah, easyjet sucks badly! However, what I am complaining here is not their policy for asking people paying for checking bags and drinks and so on. It’s their lack of proper employee training that eventually inconvenient many of their customers.
As long as I am not too tight on my money, I am not going to use it anymore. Many times it proves to be true that using a train travel inside Europe is so much more efficient than using the freaking “not very easy” easy-jet!
BOYCOTT easyjet.com! Simple as that. They are nothing but a bunch of corporate, money-hungry douche bags wearing a fake smile. As many of you know, I donated my trip to Scotland and New Years in London to the USO as a moral boosting trip for active duty military members that are stationed in this Neapolitan shit-hole. All the plane tickets were paid for as well as the reservations in London for New Years Eve. Easyjet.com charged an expensive fee for the name changes (acceptable and not what I am griping about; I expect no less from airline companies) per ticket, per leg of the flight. What I am griping about is the fee they charged for charging us the name change fee (which was double the name change fee) per ticket, per leg of the flight. Then the added MISC. fee which was something like twenty euro per ticket, per flight. The sick thing is that they can actually do that over here and get away with it. It is sickening, really! To top it off their customer service is HORRIBLE. How are people like that even employed? After an epic FAIL trying to talk to this RUDE *bleep* *bleep* *bleep* *bleep* *bleep* *bleep* who was trying to charge an additional fee, (I guess for talking to us in the first place?), marking the tickets up over 1000 euro to change per ticket, per leg. That couldn’t be the final answer; it just made no sense at all. I spent $1400 dollars on the flight all together and they wanted 8000 euro to do a name change for a charity donation to the USO on a flight that wasn’t even full yet. I just couldn’t wrap my brain around it, so I paid the 10PP (pence per minute) to be on hold for sixty-eight minutes before I eventually hung up. In the end it was cheaper to buy a new set of four tickets the day before the flight to both London and Glasgow. I will tell you what though, in the past 5 months I have been a frequent traveler on easy jet airlines; well no more. You just lost yourselves a family of five who are frequent flyers within the Europe region for the rest of the time I am stationed over here.
-http://thepaulohana.wordpress.com/